These Terms govern access to the P-Fact website, product information, ordering services, customer accounts, and related website features.
By accessing this website, creating an account, submitting an order, or using our services, you agree to these Terms and the policies referenced in them. If you do not agree, do not use the website or submit an order.
Please replace all text inside square brackets before publishing. Your Shipping Policy, Return Policy, Privacy Policy, product descriptions, and checkout disclosures should remain consistent with these Terms.
These Terms of Service form an agreement between you and [LEGAL COMPANY NAME], operating under the P-Fact brand. They apply to your access to and use of this website, including product pages, account functions, checkout, communications, and related services.
Additional policies displayed on the website, including the Shipping Policy, Return and Refund Policy, and Privacy Policy, are incorporated into these Terms by reference.
You must have the legal capacity to enter into a binding agreement in the jurisdiction where you reside or operate. You may use this website only for lawful purposes and in accordance with these Terms.
When ordering on behalf of a laboratory, company, institution, or other organization, you represent that you have authority to act for that organization.
Products displayed or supplied by P-Fact are offered strictly for lawful laboratory research, analytical, educational, or related institutional purposes, as applicable.
Products are not intended for human consumption, household use, medical treatment, diagnostic use, veterinary use, or administration to humans or animals.
You are responsible for determining whether your proposed purchase, possession, handling, storage, transport, import, export, and use are permitted in your jurisdiction.
You are responsible for providing accurate, current, and complete information when creating an account or placing an order. You must promptly update information that changes.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account. Notify us promptly if you believe that your account has been accessed without authorization.
Product descriptions, images, specifications, availability, documentation, and packaging information are provided for general reference and may be updated without notice.
Submission of an order does not guarantee acceptance. We may decline, limit, suspend, or cancel an order for reasons including product availability, payment review, destination restrictions, suspected misuse, inaccurate information, or compliance concerns.
If an order is cancelled after payment and before shipment, any approved refund will be handled according to the applicable payment and refund procedures.
Prices and available payment methods may change without notice. The price displayed or confirmed during checkout applies to the applicable order, subject to correction of obvious errors.
Unless expressly stated otherwise, shipping, taxes, customs duties, brokerage fees, clearance charges, bank fees, and destination-related costs may be additional.
You authorize us and our payment-service providers to process information necessary to complete and review your transaction.
Processing and delivery estimates are subject to product availability, destination, carrier operations, customs procedures, public holidays, and other circumstances.
Order cancellation, return eligibility, return shipping, inspections, refunds, damaged shipments, and missing parcels are governed by the policies published on this website and any specific written terms confirmed for the order.
Customers are responsible for providing complete and accurate delivery information and for complying with applicable import and destination requirements.
You must not use the website, products, or services:
We may restrict access, cancel orders, or terminate accounts when we reasonably believe prohibited conduct has occurred.
Website text, graphics, photographs, product layouts, logos, branding, software, and other content are owned by or licensed to P-Fact unless otherwise stated.
You may view and use website content for personal or internal business evaluation. You may not reproduce, distribute, modify, publish, sell, or commercially exploit it without prior written permission.
The website may contain links to or integrations with payment processors, shipping providers, communication platforms, and other third-party services.
Those services are operated independently and may have their own terms and privacy policies. We are not responsible for third-party websites, availability, content, security, or business practices.
To the maximum extent permitted by applicable law, the website, content, and services are provided on an “as available” basis. We do not guarantee uninterrupted operation, error-free content, continuous product availability, or compatibility with every device or system.
Product information is not medical, diagnostic, veterinary, or professional healthcare advice. Customers must conduct their own evaluation and use suitably qualified personnel, facilities, controls, and procedures.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, P-Fact and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from use of the website, products, or services.
Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by applicable law. This section does not limit liability that cannot legally be limited.
To the extent permitted by applicable law, you agree to indemnify and hold harmless P-Fact and its personnel from third-party claims, losses, and reasonable costs arising from your unlawful use, misuse, unauthorized resale, breach of these Terms, or violation of another party’s rights.
We may suspend or terminate access to the website, an account, or an order when reasonably necessary to protect customers, the business, third parties, or website security, or to address suspected violations of these Terms.
We may revise these Terms by publishing an updated version on this page. The effective date shown above should be updated whenever material changes are made.
These Terms are governed by the laws of [INSERT JURISDICTION], without giving effect to conflict-of-law principles, except where mandatory consumer or other applicable laws require otherwise.
If a provision is held unenforceable, the remaining provisions will continue in effect. These Terms and the policies referenced in them constitute the agreement governing use of the website and related services, except for separately agreed written terms.
Contact us before using the website or placing an order if you require clarification regarding these Terms, an order, or an applicable website policy.
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